22
Apr
I’m going to be conducting a webcast on Windows Error Reporting (WER). Windows Error Reporting is one of those best kept secrets at Microsoft. If you have ever experienced an application crash or hang in Windows, the mechanism to collect and report that data and send it back to Microsoft is WER.
Windows Error Reporting is built into Windows XP and Windows Server 2003. It does not require any special application programming for ISVs to enable its use. Best of all, it is free.
Microsoft has built an entire support infrastructure that it uses to collect application failure information. As an ISV, you can leverage the same infrastructure for your applications to improve customer satisfaction and reduce support costs.
