When I start up my HP Compaq Presario V2000, I receive a message saying “We apologize for the inconvenience, but Windows did not start successfully. A recent hardware of software change might have caused this.” At this point I’m offered the Safe Mode start up, Safe Mode with Networking, w/ Command Prompt, Last Known Good Configuration and Start Windows Normally options. Any of those choices brings up the Windows XP Start-up window for two seconds and then another window comes up with the following information…
A problem has been detected and windows has been shut down to prevent damage to your computer.
If this is the first time you’ve seen this Stop error screen, restart your computer. If this screen appears again, follow these steps:
Disable of uninstall any anti-virus, disk defragmentation or backup utilities. Check your hard drive configuration, and check for any updated drivers. Run CHKDSK/F to check for hard drive corruption and then restart your computer.
Technical information:
*** STOP: 0×00000024 (0×00190203,0×82BD3110,0xc0000102,0×00000000)
I’ve hit F10 when first starting the Laptop and gotten the PhoenixBIOS Setup Utility and gone to Tools and done the Hard Drive Self Test with the following results: (S.M.A.R.T.) 100% complete
(Quick) Pass (Comprehensive) Pass (S.M.A.R.T.) Pass
Moved over to EXIT… Exit Save Changes - Hit Enter - got a window “Setup Confirmation” to Save configuration changes and exit now ? clicked on YES, only to be brought back to the “We Apologize…” window, sit on that for 30 seconds, opens to Windows XP Startup window and two seconds later I’m back to the window that says ” A problem has been detected…”
If I hit F12 when I first power up the laptop a message flashes on the screen, an ID and copywriter for Intel, below that if says For RealTek followed by a series of numbers and letters. Under that is two lines…
PXE-E61 : Media Test Failure, Check Cable
PXE-MOF : Exiting PXE ROM
then,
Operating System Not Found - flashes before going to the “We apologize…” window.
1) I’m pulling my hair out, I can’t seem to get anywhere with this, nothing I do gets me out of this circle
2) I’ve tried the Start Up CD that came with the computer to make it work… I’ve tried downloading off the Internet, Registry Fix, Reg Cure and even another “updated” version of the laptops start up CD, all to no avail…
3) Can you tell me what the “0x…” error numbers mean ?
4) Can you give me an idea how I can get this fixed, without being taken to the proverbial PC Cleaners ? - preferably something I can do myself, or
5) Do I just take it out back and shoot it ?
I REALLY hope you can Help !!! My wife has become quite attached to this thing.
ANSWER:
Your Problems are due to the BIOS trying to boot from the network card. Restarted your computer and get into the bios. Once in the bios set up default settings in the bios and save it.
